Right of withdrawal

Information on exercising the right of withdrawal in the case of a purchase contract for the delivery of one or more goods in one shipment:

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.

To exercise your right of withdrawal, you must inform us

ORF Shop - ORF Marketing & Creation GmbH & Co KG
Logistikzentrum Liesing
An den Steinfeldern 4A
1230 Vienna
AUSTRIA

E-mail: shop@orf.at

of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You can use the sample withdrawal form or the online return form, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.

For audio or video recordings such as CDs, DVDs etc. and for computer software delivered in a sealed package, the right of withdrawal does not apply if the goods have been unsealed after delivery.

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment.

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return the goods immediately and in any event no later than fourteen days from the date on which you notify us of the revocation of this contract to


ORF Shop - ORF Marketing & Creation GmbH & Co KG
Logistikzentrum Liesing
An den Steinfeldern 4A
1230 Vienna
AUSTRIA


to return the goods.

The deadline is met if you send the goods before the period of fourteen days has expired.

You shall bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.