Can I return goods?

You have the right to return the goods and receive a refund of the purchase price. However, you can only return sealed goods if the original packaging is intact. Therefore, do not open the plastic packaging - e.g. for CDs, DVDs and books - if you do not want to keep them after all.

Please print out the withdrawal form, fill it in and enclose it with the return shipment. Alternatively, you can also complete the returns form online before sending the goods back to us.

As soon as we have received the goods, we will refund the purchase price to your current or credit card account. Please understand that we cannot refund the shipping costs.